Privacy Policy
Privacy Policy
Three Strands Media
Effective Date: February 2, 2026
Three Strands Media (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, booking process, and photography services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including information processed through third-party platforms such as Pixieset.
1. Information We Collect
a. Personal Information You Provide
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Billing and payment information
Session or event details
Communications sent to us (emails, contact forms, inquiries)
b. Client Images & Media
We collect and process:
Photographs captured during sessions or events
Image metadata
Gallery selections, downloads, favorites, and print orders
c. Automatically Collected Information
When you visit our website or access online galleries, we may collect:
IP address
Browser type and device information
Pages viewed and interaction data
Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
Provide photography services and deliver images
Create and manage online galleries
Process payments and fulfill print or digital orders
Communicate with clients regarding bookings and galleries
Improve website performance and user experience
Comply with legal, accounting, or contractual obligations
Promote and market our services (where permitted)
3. Online Galleries & Pixieset
We use Pixieset, a third-party photography platform, to host online galleries, deliver digital images, and facilitate print and product fulfillment.
Through Pixieset:
Clients may view, download, share, and purchase images
Payment information for print or digital purchases is processed securely by Pixieset or its payment partners
Pixieset may collect personal data necessary to provide these services
Pixieset acts as a data processor on our behalf. Information processed through Pixieset is subject to Pixieset’s own privacy policy and security practices. We encourage users to review Pixieset’s privacy policy for additional details.
4. Image Use & Privacy
Client images are handled with professional care.
Images may be used by Company for portfolio, website, marketing, social media, publication, and promotional purposes, consistent with our Terms of Service and any signed agreements.
Clients may opt out of promotional use by submitting written notice prior to the session.
Images are never sold or licensed to third parties without proper authorization.
5. Sharing of Information
We do not sell personal information.
We may share information with trusted third parties only as necessary to operate our business, including:
Pixieset (gallery hosting and fulfillment)
Payment processors
Print labs and fulfillment providers
Website hosting and analytics services
Legal or regulatory authorities when required by law
These providers are authorized to use personal information only as needed to perform services on our behalf.
6. Cookies & Tracking Technologies
Our website and Pixieset-hosted galleries may use cookies or similar technologies to:
Enable gallery functionality
Analyze traffic and usage
Improve user experience
You may control cookies through your browser settings. Disabling cookies may affect certain features of the website or galleries.
7. Data Storage & Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information and digital files. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Clients are responsible for downloading and backing up delivered images once galleries are made available.
8. Data Retention
We retain personal information and image files only as long as reasonably necessary for:
Providing services
Business operations
Legal, tax, and accounting requirements
Portfolio and archival purposes
Pixieset galleries may be removed or archived at Company’s discretion after delivery.
9. Your Rights & Choices
You may request access to, correction of, or deletion of your personal information, subject to contractual and legal obligations. Requests may be submitted using the contact form available on our website.
10. California Privacy Rights (CCPA Notice)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:
Request disclosure of the categories and specific pieces of personal information we collect
Request deletion of personal information, subject to legal and contractual exceptions
Opt out of the sale of personal information (note: we do not sell personal information)
Not be discriminated against for exercising your privacy rights
To exercise these rights, you may submit a request through our website contact form. We may require verification of your identity before processing requests.
11. Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Third-Party Links
Our website and galleries may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
14. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us through our website:
Three Strands Media